FAQ's

IndusBig accepts various payment methods, including credit/debit cards, bank
transfers, cash on delivery and secure online payment options. Choose the method
that suits you during checkout.

Yes, IndusBig ensures secure transactions through encrypted connections. Your
payment information is treated with the utmost confidentiality and safety.

IndusBig does not charge additional fees for specific payment methods. Any
additional charges are typically determined by your chosen payment provider.

Ordering on IndusBig is straightforward. Browse our catalog, add products to
your cart, and follow the checkout process to provide shipping details and complete
your purchase.

Once an order is placed, modifications or cancellations may not be possible.
Please review your order carefully before confirming the purchase

Your orders will be delivered through reputed courier companies at your doorstep.

Once your order is dispatched, you'll receive a tracking number via email. Use
this number to track your order's status on our website or through our logistics
partner's platform.

Our return policy allows you to return products within a specified period if they
are defective or do not meet your expectations. Please review our detailed return
policy for more information on the process and eligibility.

All the products on this website are sold by the suppliers registered with Indusbig
directly to the customers. IndusBig provides only the marketplace services to its
customers and suppliers.

All the products on this website are sold by the suppliers registered with Indusbig
directly to the customers. IndusBig provides only the marketplace services to its
customers and suppliers.

We welcome new suppliers to join our platform! To become a supplier on
IndusBig, please visit our Supplier Registration page and follow the outlined steps.
Our team will review your application, and if approved, you can start listing your
products.

To become a seller on IndusBig, visit our Supplier Registration page, follow the
outlined steps, and submit the required information. Our team will contact you in 24
hours.

IndusBig provides sellers with a platform to reach a larger audience, access
marketing tools, and benefit from a streamlined sales process. Joining us opens up
opportunities for business growth.

Shopping on IndusBig offers a wide product range, competitive prices, secure
transactions, and reliable customer support. Additionally, our platform supports both
buyers and sellers, fostering a collaborative environment.

IndusBig may offer loyalty programs and periodic discounts. Stay updated by
subscribing to our newsletter and following us on social media for the latest
promotions.

If you have any questions, concerns, or need assistance, our customer support
team is ready to help. You can reach us through our Contact Us page, and we'll get
back to you as soon as possible